Notice Links:
Posted | Wed, 16 Apr 2025 01:28 am UTC
Tue, 15 Apr 2025 20:28 pm GMT-05:00 |
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Last Update | Mon, 28 Apr 2025 21:28 pm UTC (24 hours ago)
Mon, 28 Apr 2025 16:28 pm GMT-05:00 |
Status | Open |
Affected Location | Hamilton |
Our Hamilton site is recieving a UPS upgrade as part of planned improvements. The data center reports this work will have no anticipated impact to customer services. Maintenance update Detail: The activities are associated with site capacity upgrades. Along with the verification of proper operation and functionality of the UPS units, actions involved are fully documented and may include the use of external vendors. # |
Posted | Sun, 13 Apr 2025 20:30 pm UTC
Sun, 13 Apr 2025 15:30 pm GMT-05:00 |
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Last Update | Sun, 13 Apr 2025 20:30 pm UTC (16 days ago)
Sun, 13 Apr 2025 15:30 pm GMT-05:00 |
Status | Open |
Affected Location | Auckland (2D) |
Our upstream provider will be performing maintenance during the following window: Maintenance Window: Impact: We will monitor the maintenance closely and provide an update once the work has been completed. # |
Posted | Thu, 17 Apr 2025 22:29 pm UTC
Thu, 17 Apr 2025 17:29 pm GMT-05:00 |
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Last Update | Thu, 17 Apr 2025 22:35 pm UTC (12 days ago)
Thu, 17 Apr 2025 17:35 pm GMT-05:00 |
Status | Closed |
8:15 am NZST: a hardware issue was identified on the failed server and remediation plans are under way to improve redundancy. 8:04 am NZST: Last VM started, after a boot issue was identified on the VM (seperate to the outage) 7:29 am NZST: VMs were restarted. Most customer services restored. Thu, 17 Apr 2025 7:06 am NZST: VMs on one of our pods stopped responding. We investigated and identified the active server member had stopped responding # |