We are working on network upgrades in both our Hamilton and Auckland NetValue Hosting data centers.

As part of this work, we will be performing a series of maintenance tasks across the HAM-DV infrastructure including updates to VLANs and MTU packet sizes.  This maintenance affects only services running in Hamilton.

Maintenance Window:
Start: Thu 22 May 2025, 19:00 NZST
End: Thu 22 May 2025, 22:00 NZST

Impact:
Each affected server may experience a brief downtime of up to 10 minutes during its scheduled maintenance window.

We will provide updates to this notice as work progresses and once the maintenance is fully completed.

May 6th, 10:22 NZST: Closing this notice, we will reopen if any future advisories are provided.

Apr 29, 09:06 NZST: Maintenance today has been postponed no changes were made to the electrical system.  Further updates to follow on a new time and process to complete the work.

Our Hamilton site is recieving a UPS upgrade as part of planned improvements. The data center reports this work will have no anticipated impact to customer services.

Scheduled for Apr 29, 07:00 - 12:00 NZST

Detail:
- The site will remain on utility power throughout.
- Our services are connected redundantly to power, each circuit is backed by a seperate UPS.
- During the work the UPS units will be isolated and upgraded one at a time, ensuring circuits using other UPSs will stay protected and therfore providing secure power at all times.

The activities are associated with site capacity upgrades. Along with the verification of proper operation and functionality of the UPS units, actions involved are fully documented and may include the use of external vendors.